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Case study of investigate and improve customer relationship management for sales and events management department in Shangri-La Hotel Chiang mai |
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| รหัสดีโอไอ | |
| Title | Case study of investigate and improve customer relationship management for sales and events management department in Shangri-La Hotel Chiang mai |
| Creator | Aticha Kwaengsopha |
| Contributor | Botti, Laurent |
| Publisher | Silpakorn University |
| Publication Year | 2553 |
| Keyword | Sales Management, Customer relations |
