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Nurse scheduling in a hospital emergency department:A case study at a Thai university hospital |
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| รหัสดีโอไอ | |
| Creator | 1. Aussadavut Dumrongsiri 2. Pornpimol Chongphaisal |
| Title | Nurse scheduling in a hospital emergency department:A case study at a Thai university hospital |
| Publisher | Research and Development Office, Prince of Songkla University |
| Publication Year | 2018 |
| Journal Title | Songklanakarin Journal of Science and Technology |
| Journal Vol. | 40 |
| Journal No. | 1 |
| Page no. | 187 |
| Keyword | operations oanagement, healthcare management, goal programming, mathematical model, multi-objective optimization, nurse scheduling |
| URL Website | http://rdo.psu.ac.th/sjstweb/index.php |
| ISSN | 0125-3395 |
| Abstract | Common problems of Thai nurses are low quality of life, working long hours, and a high turnover rate. The workloadimbalance among nurses also worsens the turnover rate. With careful schedule planning, nurses do not have to work inconsecutive shifts and can rest more. We interviewed and collected data from an emergency department at a hospitaladministered by a Thai university, related to objectives and constraints of monthly nurse scheduling, and actual monthlyschedules. A multi-objective mathematical model was developed using the open source "OpenSolver" software in MS-Excel fornurse schedulers to freely use. We tested the model using actual data collected from the department and found that the schedulescreated by the model tended to provide more balanced workloads and more days off compared to the schedules created manuallyby a real scheduler. The model also suggested an easy policy to increase the number of nurses for future expansion. |
