Community-based Health Status and Health Service Satisfaction Survey in the Vajira Hospital Neighborhood
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Creator 1. Khemika Rojtangkom
2. Nongnuch Polruamngern
3. Khwanhathai Yotikul
4. Napat Liaowpairoj
5. Areeya Jirathananuwat
Title Community-based Health Status and Health Service Satisfaction Survey in the Vajira Hospital Neighborhood
Publisher Text and Journal Publication
Publication Year 2560
Journal Title Vajira Medical Journal
Journal Vol. 61
Journal No. 3
Page no. 167 - 182
Keyword Health status, health service satisfaction, health service assessment
ISSN 0125-1252
Abstract Objective: To determine the health status, health service satisfaction, and health service assessment survey among people in the Vajira Hospital neighborhood. Methods: This descriptive study was conducted at the Vajira Hospital neighborhood from October 2016 to April 2017. Data were collected by health volunteers using questionnaires with scientific measures, including height scale, body weight, hip circumference, and blood pressure. Data were analyzed as frequencies, percentages, means, and standard deviation (SD). Results: The total of 911 participants with average age of 56.7 years (SD=15.56) and most of them were female (68.9%). The average BMI was 25.1 kg/m2 (SD=4.78), average hip circumference was 87.2 cm. (SD=12.43). All participants had chronic health conditions such as hypertension, dyslipidemia, and diabetes respectively. Unhealthy diet, physical inactivity, inadequate sleeping, and missed annual checkup were mostly found as high-risk factors. Satisfaction scores of health services obtaining from Vajira Hospital were 73.9%. In addition, a center for health counselling was the most health services needed from targeted communities. Conclusion: Health status among people living in the Vajira Hospital neighborhood tends to comprise metabolic syndrome diseases. Lifestyle modification may help to reduce the burden, consequence and harm of the diseases. The improvement of health service covering health demand will increase people's satisfaction.
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