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Customer Service Efficacy through Knowledge Management Practice: A Case Study of Local Financial Industry in Bangkok |
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| รหัสดีโอไอ | |
| Creator | Muenjit Jitsoonthornchaikul |
| Title | Customer Service Efficacy through Knowledge Management Practice: A Case Study of Local Financial Industry in Bangkok |
| Publisher | Silpakorn University Research and Development Institute |
| Publication Year | 2559 |
| Journal Title | Silpakorn University Journal of Social Sciences, Humanities, and Arts |
| Journal Vol. | 16 |
| Journal No. | 1 |
| Page no. | 137-162 |
| Keyword | Knowledge acquisition, Knowledge creation, Knowledge storage, Knowledge analysis, Knowledge transferring, Knowledge utilization |
