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WHAT, WHOM AND HOW EMPATHY WORKS IN VUCA WORLD: APPLIED SOCAIL PSYCHOLOGY AND OGRANIZATION PSYCHOLOGY |
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| รหัสดีโอไอ | |
| Creator | Metinee Tanongkit |
| Title | WHAT, WHOM AND HOW EMPATHY WORKS IN VUCA WORLD: APPLIED SOCAIL PSYCHOLOGY AND OGRANIZATION PSYCHOLOGY |
| Contributor | Prawech Chumkesornkulkit, Lalita Dach-pao |
| Publisher | National Research Council of Thailand |
| Publication Year | 2566 |
| Journal Title | SOCIAL SCIENCE ASIA : Official Journal of National Research Council of Thailand in conjunction with Journal of Social Work |
| Journal Vol. | 9 |
| Journal No. | 2 |
| Page no. | 13-21 |
| Keyword | Empathy, Organizational Psychology, Social Psychology, VUCA World |
| URL Website | http://e-journal.nrct.go.th/ |
| Website title | e-journal |
| ISSN | 2229-2608 |
| Abstract | VUCA World is a rapidly changing, highly complex, ambiguous, and unpredictable global trend, allowing individuals to experience incomplete information, misunderstandings, and inability to predict outcomes or plans. It may also cause stress, needs for special attention from the people around you, and it may be difficult to adjust to activities together. In this article, mechanism of empathy will be presented in detail by using the perspectives of social and organizational psychology. To clarify the relationship, if individuals have an empathy, they can recognize, understand, and respond appropriately to the feelings, perspectives, thoughts and lifestyles of those involved, it will lead them to succeed in the performance of assigned roles and fulfill emotional and social intelligence. Effective teams can communicate with each other effectively and the organization is sustainable in its operations. Empathy is an essential skill for everyone in the VUCA World, whether for a leader who has a deep understanding of their followers, colleagues who require a deep understanding of each other and employees who need to have a deep understanding of customers. The mechanism of empathy is caused by Empathy-Relevant Situation and directed by heredity, disciplines of upbringing, conformity with socialization, organizational leadership, organizational design, and culture of the society in which the individual lives. |
