Switching Intention and Intention to Use Personal Cloud Storage Services Among Chinese Undergraduates
รหัสดีโอไอ
Creator Pan Li
Title Switching Intention and Intention to Use Personal Cloud Storage Services Among Chinese Undergraduates
Contributor Manoj Mechankara Varghese
Publisher Assumption University Press
Publication Year 2566
Journal Title Scholar: Human Sciences
Journal Vol. 15
Journal No. 1
Page no. 171-181
Keyword Personal Cloud Storage Service, Switching Intention, Intention to Use, Undergraduates, China
URL Website http://www.assumptionjournal.au.edu/index.php/Scholar/article/view/6888
Website title http://www.assumptionjournal.au.edu/index.php/Scholar/index
ISSN 2586 - 9388
Abstract Purpose: As one of the emerging Internet technologies, cloud technology may be broadly categorized as cloud computing and cloud storage. Personal Cloud Storage Service (PCSS) is an important part of cloud technology. Thus, this study investigates the factors influencing Hangzhou undergraduates' switching intentions and intention to use personal cloud storage services. Research design, data, and methodology: The data were collected from 515 undergraduates at Zhejiang University, Zhejiang Gongshang University, and Zhejiang University of Technology. The sampling techniques are judgmental sampling, stratified random sampling, and snowball sampling. The item-objective congruence (IOC) and Cronbach's Alpha of the pilot test were approved before the data collection. Afterwards, this study applied confirmatory factor analysis (CFA) and structural equation modeling (SEM). Results: The findings indicate that perceived ease of use has a significant impact on perceived usefulness. Perceived usefulness, perceived ease of use and attitude significantly affect intention to use. Perceived risk significantly affected the switching intention. Finally, switching cost and perceived usefulness significantly affect the switching intention. Conclusion: Personal cloud storage service providers should enhance the security and should continue to improve its PCSS products and optimize the membership price model, enabling free users to use the service by sending them advertisements.
graduate school of business and advanced technology management

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