A Model of Factors Affecting Work Motivation of Civil Servants: An Evidence from Public Department in Vietnam
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Creator Boon Anan Phinaitrup
Title A Model of Factors Affecting Work Motivation of Civil Servants: An Evidence from Public Department in Vietnam
Contributor Nhat Khanh Le
Publisher Rangsit University
Publication Year 2565
Journal Title Rangsit Journal of Social Sciences and Humanities
Journal Vol. 9
Journal No. 1
Page no. 32-45
Keyword work motivation, public department, civil servants
URL Website https://rjsh.rsu.ac.th/
ISSN 2539-5513
Abstract In the centuries of globalization with continuous changes, all organizations especially public institutions are facing various challenges of pleasing citizens’ requirements with better and efficient public services. To be able to offer the best possible services, these public institutions have to concentrate on the unique resource, fostering an institution to blossom and accomplish their missions--the human resources. The government of Vietnam has put a lot of effort into administration reform; however, the consummation and achievement of the Vietnam Public Sector are still appraised below par because of the inferior performance of public employees. This article aims to illustrate factors affecting the work motivation of public employees in Vietnam by collecting data from 187 civil servants using the non-probability sampling technique to provide evidence. Results from the PLS-SEM model using SmartPLS 3.0 program revealed the finding of the study that there is a significant effect of two factors decreasing motivation, namely work conditions and supervisor support. In this research, the authors also suggest various managerial implications for leaders and managers to uplift the work motivation in the workplace of employees.
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