Marketing Communication Strategy for Enhance Chiangrai Tourism
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Creator 1. Ekapop Changkaew
2. Warach Madhyamapurush
3. Prakobsiri Pakdeepinit
4. Phatpitta Sreesompong
Title Marketing Communication Strategy for Enhance Chiangrai Tourism
Publisher Doctor of Philosophy in Social Sciences Association Ramkhamhaeng University
Publication Year 2567
Journal Title Ph.D. in Social Sciences Journal
Journal Vol. 14
Journal No. 1
Page no. 265-280
Keyword City Brand, Branding, Marketing Communications, Chaingrai Tourism, แบรนด์เมือง, การสร้างแบรนด์, การสื่อสารการตลาด, ท่องเที่ยวจังหวัดเชียงราย
URL Website https://so05.tci-thaijo.org/index.php/phdssj
Website title Ph.D. in Social Sciences Journal
ISSN 2985-0029
Abstract This research article aims to study (1) the processes of Chiangrai brand communication (2) stakeholders perceptions of Chiangrai brand and (3) the marketing communication strategies for enhancing Chiangrai tourism quality. This research employs qualitative research including documentary, observations, interviews, and group discussions with 27 participants who either had or had not participated in the tourism branding process of Chiangrai province. The collated data were analyzed using a thematic analysis based on the city branding concept. Findings are as follows: Chiangrai branding focused on utilizing the brand as a functional benefit to develop the provinces tourism through Chaingrai brand DNA: STYLE-C. In terms of brand engagement strategy, it is more concerned about external communication than internal communication. Moreover, there are blurred key driving sections and brand communication policies. This may lead to the lack of brand awareness of both the tourism government and the private sector in the province. Therefore, this paper contributes the 4Csmarketing communication strategies for Chaingrai tourism enhancement including Construction, Communication, Compliments, and Contributors.
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