Roles of logistics service provider in e-commerce: an example of Raben company
รหัสดีโอไอ
Creator Kamil Wilinski
Title Roles of logistics service provider in e-commerce: an example of Raben company
Publisher KASETSART BUSINESS SCHOOL
Publication Year 2563
Journal Title Kasetsart Applied Business Journal
Journal Vol. 14
Journal No. 21
Page no. .33-50
Keyword E-Commerce, Logistics Service Provider, Outsourcing
URL Website https://so04.tci-thaijo.org/index.php/KAB
Website title http://journal.bus.ku.ac.th/
ISSN 1906-0254 (print) 2539-6250 (online)
Abstract The Internet became an important element of life, creating completely new possibilities and beginning the era of ubiquitous digitization. Thanks to the Internet, many barriers in various areas of trade have been overcome. Operation of online stores has led to the introduction of retail to another level. E-commerce has created new opportunities for the expansion and development of business operations, constituting great chance, but at the same time carrying numerous threats. Adequate management of the logistics side of a company's online sales business is one of the keys to success. This work presents a scheme of logistics service for e-commerce based on the separation and outsourcing of logistics functions of an online store and their implementation by a logistics service provider. The purpose of this work is to introduce activities performed by the 3PL industry and illustrate an online order fulfillment process on the demanding e-commerce market.
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