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Work Values across a Multigenerational Workforce in Thailand's Hospitality Industry |
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| รหัสดีโอไอ | |
| Creator | Jatupathra Krancharoen |
| Title | Work Values across a Multigenerational Workforce in Thailand's Hospitality Industry |
| Publisher | วิทยาลัยประชากรศาสตร์ |
| Publication Year | 2565 |
| Journal Title | วารสารประชากรศาสตร์ |
| Journal Vol. | 38 |
| Journal No. | 1 |
| Page no. | 22-44 |
| Keyword | Multigenerational workforce, Work values, Generation differences, Generation X, Generation Y |
| URL Website | http://www.cps.chula.ac.th/newcps/journalnew/index.php |
| Website title | วารสารประชากรศาสตร์ |
| ISSN | 0857-2143 |
| Abstract | A wide range of age diversity in the workplace has been witnessed, yet the association between the various generational cohorts in a multigenerational workforce and their work values is little understood. As a result, many firms report that workplace conflicts are most likely due to the lack of generational understanding and appropriate HR policies. This study therefore aimed to: (1) examine the differences in work values across the generations of employees; (2) explore whether demographic factors and parenthood status are associated with employee work values; and (3) provide policy suggestions for human resource interventions that align with the work values of a multigenerational workforce. The research examined three dimensions of work values intrinsic, extrinsic, and centricity and found that intrinsic work values had an association with employee education levels and work centricity values were associated with generation and parenthood status, while results for extrinsic values of work were inconclusive due to limits in the study's model and survey design. Despite those limits, suggestions are presented for HR professionals regarding staff learning & development, recruitment and retention, and attractive compensation packages for a firm's diverse generations of workers. |
