Influence of Employee Engagement as the Mediator Between Human Resource Management and Employee Satisfaction Affecting the Employee Retention of A Company in The Plastic Packaging Industry Rayong Province.
รหัสดีโอไอ
Creator Witadsanee Jaichawa
Title Influence of Employee Engagement as the Mediator Between Human Resource Management and Employee Satisfaction Affecting the Employee Retention of A Company in The Plastic Packaging Industry Rayong Province.
Contributor Sumalee Ramanust, Thanyanan Boonyoo
Publisher Faculty of Management Science Nakhon Pathom Rajabhat University.
Publication Year 2565
Journal Title Journal of Management Science Nakhon Pathom Rajabhat University
Journal Vol. 9
Journal No. 1
Page no. 253-264
Keyword Human Resource Management, Employee Satisfaction, Employee Engagement, Employee Retention
URL Website https://so03.tci-thaijo.org/index.php/JMSNPRU/issue/view/17221
Website title https://so03.tci-thaijo.org/index.php/JMSNPRU/index
ISSN 2392-5817
Abstract This objective of this research is to 1) study the level of human resource management, employee engagement, employee satisfaction and employee retention of a company in the plastic packaging industry, Rayong Province, 2) study the employee engagement as the mediator between the human resource management and the employee retention of a company in the plastic packaging industry, Rayong Province, and 3) study the employee engagement as the mediator between the employee satisfaction and the employee retention of a company in the plastic packaging industry, Rayong Province. The samples used in this research were 100 employees of a company in the plastic packaging industry, Rayong Province, by Purposive Sampling. The statistics used in this research consist of frequency, percentage, mean and standard deviation values. The structural equation model (SEM) was analyzed by using the Smart PLS 3.0 program. As results, it was found that the (1) employees of a company in the plastic packaging industry, Rayong province, have the overall level of human resource management, employee satisfaction, employee engagement and employee retention at a high level with the mean values of 3.00, 3.81, 3.81 and 3.25, and the standard deviations of 0.751, 0.813, 0.813 and 0.812, respectively, (2) for the factors directly influencing employee retention (ER), it was found that human resource management (HRM), employee satisfaction (ES) and employee engagement (EE) were 0.052, 0.635 and 0.279, respectively. The human resource management (HRM) and employee satisfaction (ES) indirectly influenced employee retention (ER) with the values of 0.056 and 0.153, respectively, and (3) for the overall factors affecting employee engagement (EE), it was found that the human resource management (HRM) and employee satisfaction (ES) were 0.200 and 0.547, respectively. Results of this research show that the human resource management resulting in employee engagement. In the same way, the job satisfaction also affects the engagement. The employee engagement is a key variable which directly benefits the retention of employees.
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