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Problems and Information Needs of Cafe Co-Working Space Users in Mueang District, Khon Kaen Province |
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| รหัสดีโอไอ | |
| Creator | Suwannee Hoaihongthong |
| Title | Problems and Information Needs of Cafe Co-Working Space Users in Mueang District, Khon Kaen Province |
| Contributor | Kodchakorn Muangthee, Chutikarn Mahisaksophon, Wanatsanan Seemuang, Anadcha Kothong, Tunchanok Tiasuksawat, Sompejch Junlabuddee, Juthatip Chaikhambung, Nalatpa Hunsapun |
| Publisher | Department of Information Science, Faculty of Humanities and Social Sciences, Khon Kaen University |
| Publication Year | 2568 |
| Journal Title | Journal of Information Science Research and Practice |
| Journal Vol. | 43 |
| Journal No. | 2 |
| Page no. | 1-15 |
| Keyword | Cafe Co-Working Space, Information needs, User satisfaction |
| URL Website | https://www.tci-thaijo.org/index.php/jiskku/index |
| Website title | Journal of Information Science Research and Practice |
| ISSN | 3027-6586 |
| Abstract | Purpose: This study aimed to examine the problems and information needs of users of Cafe Co-Working Spaces in Mueang District, Khon Kaen Province.Methodology: This study employed a survey research method using an online questionnaire to collect data from a sample group of 400 participants. The data were analyzed using descriptive statistics, specifically frequency distribution and percentage, to evaluate the respondents’ opinions on various aspects.Findings: The study found that most users place significant importance on the accuracy of information about establishments, considering it a crucial factor influencing credibility and decision-making in choosing services. Particular emphasis was placed on information related to menus, pricing, promotions, and operating hours. Regarding information accuracy, the survey revealed that 192 respondents (48%) reported experiencing this problem at a high level, while 94 respondents (23.5%) encountered it at a moderate level. In addition, the study identified limitations such as unclear categorization of establishments and difficulties in comparing information between venues, both of which pose challenges for users in selecting a location that aligns with their specific usage needs.Applications of this study: The findings can be applied to the development of platforms or websites that compile comprehensive, reliable, and user-friendly information about Cafe Co-Working Spaces. This study is useful in the fields of information management, website development (UX/UI), and Co-Working Space service businesses. |
