An Analysis of Sentences Error in Business Email Writing of Thai EFL Students
รหัสดีโอไอ
Creator Chayakorn Sutakote
Title An Analysis of Sentences Error in Business Email Writing of Thai EFL Students
Contributor Khomsin Sarntong, Pongsatorn Pawabutra
Publisher Centre for Education Innovation, Print and Online Media
Publication Year 2568
Journal Title Journal of Education Studies, Chulalongkorn University
Journal Vol. 53
Journal No. 3
Page no. JESCU5303002(16pages)
Keyword EFL students, business email writing, error analysis, sentence structure, grammatical errors
URL Website https://so02.tci-thaijo.org/index.php/EDUCU
Website title Journal of Education Studies, Chulalongkorn University
ISSN 3057-1642 (Online)
Abstract This research aimed to 1) examine and classify types of sentence errors in business email writing produced by students, and 2) analyze the frequency, ranking, and percentage distribution of sentence errors identified in business email writing of students. The study analyzed 192 business emails with content focusing on inquiries, requests for action, information exchange, and scheduling/confirming appointments. The research instruments employed were 1) a collection form for email writing samples from students and 2) an assessment form for error classification. Data analysis used an adapted framework from Corder (1974) and Gass et al. (2013), implementing a systematic four-stage process including preserving original data, identifying errors by two researchers, categorizing errors using a framework synthesized from Dulay et al. (1982) and Langan (2012), and conducting quantitative analysis to determine frequency and percentage distribution. The findings revealed that: 1) four principal categories of sentence errors: independent clause structure, dependent clause structure, interrogative structure, and imperative structure, along with supplementary categories including run-on sentences and sentence fragments; 2) quantitative analysis revealed that omission errors were most prevalent (48.64%), followed by miscellaneous structural errors (23.78%), addition errors (22.70%), and word order errors (4.86%). These findings demonstrate the specific grammatical challenges encountered by Thai learners in professional communication contexts and contribute to understanding Thai EFL learners' interlanguage development in professional communication contexts. The study offers empirical evidence for enhancing business English curricula through targeted error remediation strategies.
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