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KNOWLEDGE MANAGEMENT PRACTICES AND ORGANIZATIONAL PERFORMANCE IN HOSPITALITY SMEs IN THAILAND |
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| รหัสดีโอไอ | |
| Creator | Chanin Yoopetch |
| Title | KNOWLEDGE MANAGEMENT PRACTICES AND ORGANIZATIONAL PERFORMANCE IN HOSPITALITY SMEs IN THAILAND |
| Publisher | University of the Thai Chamber of Commerce |
| Publication Year | 2560 |
| Journal Title | UTCC International Journal of Business and Economics |
| Journal Vol. | 9 |
| Journal No. | 1 |
| Page no. | 49-63 |
| Keyword | KNOWLEDGE, MANAGEMENT, ORGANIZATIONAL PERFORMANCE, HOSPITALITY, SMEs, THAILAND |
| URL Website | http://ijbejournal.com/ |
| Website title | ijbejournal |
| ISSN | 1906-5582 (paper) |
| Abstract | The current paper highlighted the impact of knowledge management practices, together with other organizational factors, on organizational performance. The questionnaires were applied to collect the data and sample size of the study was 516. The informants of the survey included the owners or managers of small and medium sized hospitality companies. Multiple regression analysis was used to test the research hypotheses. Research findings based on survey data showed that many organizational factors had positive effects on the performance. For example, regarding knowledge management practices, knowledge conversion indicated the highest influence on organizational performance, followed by knowledge application and knowledge acquisition. Additionally, teamwork demonstrated no impact on organizational performance. Discussions of finding and research implications were included. |
