Desirable UX for Promoting Prachinburi Cultural and Local Wisdom Tourism of Thai Tourists
รหัสดีโอไอ
Creator Suthasinee Susiva
Title Desirable UX for Promoting Prachinburi Cultural and Local Wisdom Tourism of Thai Tourists
Publisher Assumption University Press
Publication Year 2564
Journal Title AU-GSB e-Journal
Journal Vol. 14
Journal No. 2
Page no. 167-177
Keyword Cultural and Local wisdom Tourism, Desirability, User Experience Design, Thai tourists
URL Website http://www.assumptionjournal.au.edu/index.php/AU-GSB
Website title AU-GSB e-Journal
ISSN 1906-3296
Abstract The objectives of this research were to study Thai tourists experiences and behaviors in making a trip to visit cultural and local wisdom destinations in Prachinburi; to understand user journeys of Thai tourists in making a trip to visit cultural and local wisdom destinations in Prachinburi; and to identify the target users and propose desirable user experience for website development for promoting Prachinburi cultural and local wisdom tourism based on the users perspectives. An online questionnaire survey was conducted using SurveyMonkey platform to distribute and gather data. Data were obtained from 400 Thais whohad had plan to visit Prachinburi cultural and local wisdom destinations within the next 1-2 years. Data were processed, edited, and analyzed using descriptive statistics and crosstabulation analysis.The findings showed that Thai tourists were tosearch and share travel information through website via their iOS or Android mobile devices. Results also indicated that the website was the great cha to retrieve the information, however, the design to support multiple types of devices i.e., responsive web design was recommended. In conclusion,user experience desired by the target users should be inclusive of all seven elements of the user experience honeycomb: useful, desirable, accessible, credible, findable, usable, and valuable.
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