The Effectsof Communication Attitude on Cross-National Communication BarrierswithEncoding, Decoding, and Transmitting as Mediating Variables.
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Creator Wang Gao
Title The Effectsof Communication Attitude on Cross-National Communication BarrierswithEncoding, Decoding, and Transmitting as Mediating Variables.
Contributor Chih-Cheng Fang
Publisher Changsha medical university, Changsha, CHINA.
Publication Year 2564
Journal Title ASEAN Journal of Management & Innovation
Journal Vol. 8
Journal No. 2
Page no. 57 - 71
Keyword Cross-National Communication Barriers, Communication Attitude, Encoding, Decoding, Transmitting
URL Website http://ajmi.stamford.edu
Website title AJMI -ASEAN Journal of Management & Innovation
ISSN 2351-0307
Abstract In this study,hypotheses onthe effect of communication attitude on cross-national communication barriersbasedonthe Sender-Message-Channel-Receiver (SMCR)modeldeveloped by Berlo (1960), are proposed andtested.Threeindirect effects are comparedin light of threemediating variables. In total, 516employees ofcompanies located inthe Eastern Economic Corridor (EEC) in Thailand, an area where many foreign companies operate, participated in a questionnaire survey that was used asthe data source. Theresultsfrom the structural equation modelling(SEM)analysisshow that communication attitude positively affectedcross-national communication barriers. However, no direct relationship was observed between communication attitude and cross-national communication barriers. Communication attitude affects cross-national communication barriers through encoding and decoding. Encoding plays a positive and the most important role in mediating the indirect effects between communication attitude and cross-national communication barriers, whereasdecoding plays a negative and limited role. Additionally, communication attitude doesnot affect cross-national communication barriers through transmitting. Communicators mustappropriately adjust theirattitudeto improve the quality of cross-national communicationandspecifically pay attention toencoding and decoding.
ASEAN Journal of Management and Innovation

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