|
CREATIVE STRATEGIC CONFLICT MANAGEMENT IN THAI RAJABHAT UNIVERSITIES: A MODEL FOR ENHANCED INSTITUTIONAL HARMONY |
|---|---|
| รหัสดีโอไอ | |
| Creator | Ntapat WORAPONGPAT |
| Title | CREATIVE STRATEGIC CONFLICT MANAGEMENT IN THAI RAJABHAT UNIVERSITIES: A MODEL FOR ENHANCED INSTITUTIONAL HARMONY |
| Publisher | Asian Education and Learning Review |
| Publication Year | 2569 |
| Journal Title | Asian Education and Learning Review |
| Journal Vol. | 4 |
| Journal No. | 1 |
| Page no. | Article 2 |
| Keyword | Strategic Conflict Management, Conflict Resolution, Higher Education, Rajabhat Universities, Model Development |
| URL Website | https://so07.tci-thaijo.org/index.php/AELR |
| Website title | https://so07.tci-thaijo.org/index.php/AELR/article/view/6729 |
| ISSN | 2985-2862 |
| Abstract | This research investigates the development and validation of a creative strategic conflict management model tailored for Rajabhat Universities in Thailand. Employing a mixed-methods approach, the study identifies key model components, assesses its validity, and proposes a refined model for effective conflict management. The research process involves document analysis, a Delphi study with 25 experts, a seminar with nine experts, and a survey of 515 administrators and educational personnel. Findings reveal that the model comprises seven primary components: organization-centered approach, reconciliation, mediation, concession, avoidance, competition, and collaboration, structured around vision, mission, objectives, and sub-strategies. Validation results demonstrate a high level of appropriateness, with a congruence index of 0.89, indicating strong agreement on its effectiveness. This research contributes a structured, evidence-based model tailored to the specific needs of Rajabhat Universities, serving as a practical framework for administrators to address and manage conflicts constructively and strategically, fostering institutional resilience and adaptability. |
