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The Effect of Job Insecurity on Bank Employees’ Job Stress and Job Burnout During COVID-19: A Moderated Mediation Model |
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| รหัสดีโอไอ | |
| Creator | Bangxin Peng |
| Title | The Effect of Job Insecurity on Bank Employees’ Job Stress and Job Burnout During COVID-19: A Moderated Mediation Model |
| Contributor | Wisanupong Potipiroon |
| Publisher | Assumption University |
| Publication Year | 2565 |
| Journal Title | ABAC Journal |
| Journal Vol. | 42 |
| Journal No. | 3 |
| Page no. | 38-56 |
| Keyword | job insecurity, job burnout, job stress, bank employees, COVID-19 |
| URL Website | http://www.abacjournal.au.edu |
| Website title | ABAC JOURNAL |
| ISSN | 0858-0855 |
| Abstract | The COVID-19 pandemic has seriously undermined the global banking industry, forcing several major banks around the globe to lay off their employees. As a result, job insecurity has become a rising concern among bank employees. This study examined the influence of job insecurity on job stress and job burnout. The study also examined the moderating effect of hierarchical position, i.e. whether operation workers in comparison to senior workers were more strongly affected by perceptions of job insecurity. Data were collected from 520 bank employees working in 53 bank branches in Thailand. The moderated mediation results of the study revealed that job insecurity had a positive influence on job burnout both directly and indirectly via the mediating role of job stress. Results also indicated that the association between job insecurity and job burnout via the mediating role of stress was stronger among operation workers than senior workers. Theoretical and practical implications of the study are discussed. |
