Social Media Overcoming Impediments For Successful Strategy Formulation By Small And Medium Enterprises (Smes)
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Title Social Media Overcoming Impediments For Successful Strategy Formulation By Small And Medium Enterprises (Smes)
Creator Kritcha Yawised
Contributor Darlin Apasarawirote
Publisher คณะบริหารธุรกิจ เศรษฐศาสตร์และการสื่อสาร
Publication Year 2564
Keyword SOCIAL MEDIA, IMPEDIMENTS, MIXED METHOD, SMES, RBV
Abstract The purpose of this study is to explore the impediments of Small and Medium Enterprises (SMEs) on their current Social Media (SM) adoption and implementation at Central Business District (CBD) located at Phitsanulok, using a data sample of 398 surveys, incorporating with 21 interviews from ownerships and top executives that already adopted and implemented SM. The quantitative survey was used to gain a broad understanding of crucial impediments of SM adoption. The qualitative semi-structured interviews were used to gain deeper insight into top executive that encountered obstacles of such implementation. The descriptive and inferential analysis was conducted for surveys, while the applied thematic approach was selected for interview analysis to describe insight situation. The finding reveals that lack of time and knowledge, top management support together with unclear SM practical plan and uncertainty of technology change, are critical hurdles for the successful implementation and development SM, while security breach and privacy issues are not considered as major important obstacles. The novel contributions of this study is to propose solutions feasible for SMEs based on their existing resources and capabilities to cope with such impediments by using theoretical resource based view to describe situation.
ISBN -
Language EN
URL Website http://www.bec.nu.ac.th/cutwebb/index.php
Website title http://www.bec.nu.ac.th/becic2020/index.php
คณะบริหารธุรกิจ เศรษฐศาสตร์และการสื่อสาร มหาวิทยาลัยนเรศวร

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