Measuring the Level of Non-normal Students Usage Behavior and Satisfaction with Art and Design Online Course in Hunan, China
รหัสดีโอไอ
Creator Juanjuan Li
Title Measuring the Level of Non-normal Students Usage Behavior and Satisfaction with Art and Design Online Course in Hunan, China
Publisher Assumption University Press
Publication Year 2567
Journal Title The Scholar: Human Sciences
Journal Vol. 16
Journal No. 1
Page no. 1-11
Keyword Online Learning, Self-Efficacy, Service Quality, Satisfaction, Actual Usage
URL Website http://www.assumptionjournal.au.edu/index.php/Scholar/article/view/7275
Website title The Scholar: Human Sciences
ISSN 2586-9388
Abstract Purpose: This research examines the factors influencing actual usage and satisfaction of non-normal students with the art and designs online course at four Universities in Hunan, China. The conceptual framework was constructed with commitment, self-efficacy, transformational leadership, service quality, satisfaction, and actual usage. Research design, data, and methodology: Sample data was collected from 500 students. The quantitative method is to collect the data by a questionnaire. Before the large-scale data collection, the Item-Objective Congruence Index (IOC) and pilot test of 30 participants were secured to approve content validity and Cronbach๏ฟฝs Alpha reliability test. The sampling procedure involves judgmental, quota, and convenience sampling. Data were analyzed by Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM) to validate the model๏ฟฝs goodness of fit and confirm the causal relationship among variables for hypothesis testing. Results: The results indicated that actual usage is the strongest factor that significant impacts student satisfaction, followed by commitment, self-efficacy, transformational leadership, and service quality. In addition, self-efficacy is directly related to actual usage. Conclusions: The conceptual framework proposed in this study had high reliability and validity. Hence, art and design online courses should improve students๏ฟฝ cognitive level, student satisfaction, and actual usage to strengthen the curriculum construction.
graduate school of business and advanced technology management

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