Strategic Innovation Marketing and Firm Performance of Travel Agency Businesses in Thailand
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Creator Sasichai Pimpan
Title Strategic Innovation Marketing and Firm Performance of Travel Agency Businesses in Thailand
Contributor Aphi Khamphroh, Chatchai Inthasang
Publisher วิทยาลัยเทคโนโลยีภาคใต้
Publication Year 2563
Journal Title วารสารเทคโนโลยีภาคใต้
Journal Vol. 13
Journal No. 1
Page no. 167-177
Keyword Strategic Innovation Marketing, Continued Product Development, Sustainable Marketing Competitiveness, Dynamic Customer Responsiveness, Firm Performance
URL Website https://so04.tci-thaijo.org/index.php/journal_sct/index
Website title วารสารเทคโนโลยีภาคใต้
ISSN 2539-7281
Abstract The objective of this study is to examine the influences of strategic innovation marketing and firm performance of travel agency businesses in Thailand. The data were obtained from 149 travel agency businesses in Thailand and were analyzed using multiple regression analysis for all hypothesis tests. The results indicated that the relationships among strategic innovation marketing, continued product development, sustainable marketing competitiveness, dynamic customer responsiveness, and firm performance were confirmed whereas continued product development and dynamic customer responsiveness had an important influence on firm performance. Surprisingly, there was no significant effect of sustainable marketing competitiveness on firm performance. Hence, entrepreneurs must consider ways to survive while gaining competitive advantages. New strategies and practices are needed to be implemented. Furthermore, conclusions and discussion, directions for future research, theoretical and managerial contributions are clearly provided.
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