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The Satisfaction of People to Quality of Public Services in Pattaya City for the Fiscal Year 2023 |
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| รหัสดีโอไอ | |
| Creator | Kitthachet Krivart |
| Title | The Satisfaction of People to Quality of Public Services in Pattaya City for the Fiscal Year 2023 |
| Contributor | Tharikarn Thananchayakul, Arpaporn Sookhom |
| Publisher | Department of Political Science, Mahamakut Buddhist University |
| Publication Year | 2567 |
| Journal Title | Journal of Political Science Mahamakut Buddhist University |
| Journal Vol. | 4 |
| Journal No. | 4 |
| Page no. | 135-155 |
| Keyword | Satisfaction, Public Service Quality, Public Service, Pattaya City |
| URL Website | https://so02.tci-thaijo.org/index.php/jpsmbu/index |
| Website title | https://www.tci-thaijo.org/ |
| ISSN | 2773-9147 |
| Abstract | This study aims to evaluate the satisfaction of people to quality of public services in Pattaya city for the fiscal year 2023. A quantitative research method was used to collect data from a sample of 500 residents and tourists who are recipients or beneficiaries from the fiscal year 2023 budget allocations of Pattaya city. The data was collected by using a survey tool to assess the quality of services according to the research objective and average ( ) was used to data analysis . The results indicated that the overall satisfaction with the public services in Pattaya City for the fiscal year 2023 is at a high level ( = 2.82). The average satisfaction levels for each aspects are as follows: 1) "Urban well-being" - high level of satisfaction ( = 2.78); 2) "Well-being of people" - high level of satisfaction ( = 2.81); 3) "Sustainable Environment" - high level of satisfaction ( = 2.84); and 4) "Learning City and Good Governance" - high level of satisfaction ( = 2.84). |
