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Cleanroom: Meaning and importance to the pharmaceutical, hospital and electronics industries in Thailand, Factors affecting the use of Cleanroom Performance Testing |
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| รหัสดีโอไอ | |
| Creator | Tadtawan Prakobvaitayakit |
| Title | Cleanroom: Meaning and importance to the pharmaceutical, hospital and electronics industries in Thailand, Factors affecting the use of Cleanroom Performance Testing |
| Publisher | Faculty of Management Science Nakhon Pathom Rajabhat University. |
| Publication Year | 2567 |
| Journal Title | Journal of Management Science Nakhon Pathom Rajabhat University |
| Journal Vol. | 11 |
| Journal No. | 1 |
| Page no. | 55-63 |
| Keyword | Cleanroom, Cleanroom standard, Service quality, Buying decision |
| URL Website | https://so03.tci-thaijo.org/index.php/JMSNPRU/issue/view/17771 |
| Website title | https://so03.tci-thaijo.org/index.php/JMSNPRU/index |
| ISSN | 2392-5817 |
| Abstract | This academic article aims to indicate the factors affecting the use of cleanroom performance testing service in the areas of pharmaceutical, hospital and electronics industries in Thailand. Decision making for customers to use the service is quality, contamination, safety of operator, and reduction of product lost. The cleanroom is an area that regulates the amount of dust, temperature, humidity, pressure, and air circulation within the room is controlled. The international standard issued guidelines for cleanroom controlling and cleanroom testing professionals are certified by NEBB (National Environmental Balancing Bureau). Furthermore, service quality divided into 5 dimensions: tangibility, reliability, responsiveness, assurance and empathy are used to be the guidelines in research studies that influence customerโs purchase in several factors such as brand image, price, satisfaction, and loyalty. |
