Job Insecurity and Organizational Citizenship Behavior: A Study of Organizational Identification and Coworker Support.
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Creator Wongladda Weerapaiboon
Title Job Insecurity and Organizational Citizenship Behavior: A Study of Organizational Identification and Coworker Support.
Contributor Chuanchuen Akkawanitcha, Thanakrit Sangchoey
Publisher Faculty of Management Science Nakhon Pathom Rajabhat University.
Publication Year 2563
Journal Title Journal of Management Science Nakhon Pathom Rajabhat University
Journal Vol. 7
Journal No. 2
Page no. 188-200
Keyword job Insecurity, organizational identity, organizational citizenship behavior, coworker support
URL Website https://so03.tci-thaijo.org/index.php/JMSNPRU/issue/view/16808
Website title https://so03.tci-thaijo.org/index.php/JMSNPRU/index
ISSN 2392-5817
Abstract Nowadays, digital technology plays an important role in the financial services business. Labor forces are replaced by technology and the job roles are reduced. This paper aims to present a model of the influence of job insecurity and organizational identity towards organizational citizenship behavior of employees. According to the literature, the current paper proposes the concept of "organizational identity" as the mediating role of the relationship between job insecurity and organizational citizenship behavior. Moreover, the concept of "coworker support" is presented as the moderator in the relationship between job insecurity and organizational citizenship behavior. This paper concludes that coworker support will buffer the negative relationship between job insecurity and organizational citizenship behavior.
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