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Educational Response and Notification System using LINE Bot |
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| รหัสดีโอไอ | |
| Creator | Choopan Rattanapoka |
| Title | Educational Response and Notification System using LINE Bot |
| Contributor | Napat Chaipram, Nuttawut Tumnut |
| Publisher | Faculty of Engineering and Technology, Mahanakorn University of Technology |
| Publication Year | 2563 |
| Journal Title | Journal of Information Science and Technology |
| Journal Vol. | 10 |
| Journal No. | 2 |
| Page no. | 59-70 |
| Keyword | Chatbot, LINE application, Natural Language Processing, Academic Service |
| URL Website | https://tci-thaijo.org/index.php/JIST |
| Website title | Journal of Information Science and Technology |
| ISSN | 2651-1053 |
| Abstract | Currently, the educational information of King Mongkut's University of Technology North Bangkok is scattered on various websites, causing students to have difficulty accessing necessary information. Thus, this article proposes the design and development of the educational response and notification system called NN Bot (Nice Notification Bot). It is operating on the LINE application. The NN Bot gives students convenient ways of accessing educational information. Moreover, Dialogflow, which is a natural language processing engine, has been applied in the NN Bot to better support user dialogue. The main services of NN Bot are to inquire the teacher teaching schedule, to inquire the student's class schedule, to search the location of the buildings in the university, to inquire the academic results in the current semester, and to notify the academic results to students automatically when the results are approved by the faculty. According to the NN Bot satisfaction survey, the overall result shows that the NN Bot can help students well. Students satisfy the ease of use the most. The average satisfaction overall of NN Bot is 4.39 which is at a good level. |
