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ผู้นำกับการจัดการความขัดแย้งภายในองค์กร |
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| รหัสดีโอไอ | |
| Creator | ณัฐนิชา กังสดาลทิพย์ |
| Title | ผู้นำกับการจัดการความขัดแย้งภายในองค์กร |
| Publisher | มหาวิทยาลัยมหามกุฏราชวิทยาลัย วิทยาเขตอีสาน |
| Publication Year | 2564 |
| Journal Title | วารสารมนุษยศาสตร์และสังคมศาสตร์ มมร วิทยาเขตอีสาน |
| Journal Vol. | 2 |
| Journal No. | 1 |
| Page no. | 39-49 |
| Keyword | Leadership, Conflict, Conflict Management |
| URL Website | https://so06.tci-thaijo.org |
| Website title | https://so06.tci-thaijo.org/index.php/jhsmbuisc |
| ISSN | 2730-2288 |
| Abstract | This article discusses the meaning, significance, theory of conflict management. The leaders and the management of conflicts found that leaders must have a method for dealing with conflicts at an appropriate and effective level consisting of 5 methods: 1) avoidance 2) reconciliation 3) compromise 4) competition,and 5) cooperation. The authors identified three conflict situations as follows: 1) the interpersonal conflict situations, leaders canuse reconciliation and compromise management methods. 2) the group conflict or organizationalconflictsituations, leaders can use avoidance and cooperative conflict management approach. 3) the individual conflict or group conflict or organizationalconflictsituations, the conflict cannot be resolved. There were arguments and refused to agree. Competitive conflict management methods should be used. Leaders play a key role in allowing couples to learn from each other and to take advantage of the conflict to reexamine and build a healthy relationship to reduce problems and find solutions to conflicts together seeking cooperation that both sides can most agree on a guideline that the conflict should be given priority. |
