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Influence of Employee’s Expectancy to Operational Efficiency of SMEs in Dalian City, China |
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| รหัสดีโอไอ | |
| Creator | Yin Xiaoli |
| Title | Influence of Employee’s Expectancy to Operational Efficiency of SMEs in Dalian City, China |
| Contributor | Buraporn Kumboon, Siriporn Sajjanan, Suchart Prakthayanon |
| Publisher | Luangporyai Association |
| Publication Year | 2566 |
| Journal Title | International Journal of Multidisciplinary in Management and Tourism |
| Journal Vol. | 7 |
| Journal No. | 2 |
| Page no. | 257-268 |
| Keyword | Employee’s Expectancy, Operational Efficiency, SMEs |
| URL Website | https://so03.tci-thaijo.org/index.php/ijmmt |
| Website title | https://so03.tci-thaijo.org/index.php/ijmmt |
| ISSN | 2730-3306 |
| Abstract | Any business organization that will be able to succeed steadily and for a long time will find that employees who work hard for the organization play an essential part in making the organization successful. This research article aims (1) to study job characteristics that affect work efficiency, (2) to study a new model to improve operational efficiency, and (3) to develop a model of the work efficiency of employees in the organization. This study uses a mixed research method with a group of 400 samples. Tools used. To collect data as a questionnaire. Most quantitative questionnaires were sent through post-post, individual, and in-depth interviews. Descriptive statistics and content analysis were used to analyze the data. The research findings were as follows:1. Regarding the impact of work characteristics on the work efficiency of small and medium-sized enterprises, the research found that we can use the intermediate variable motivation factors affecting expectations to conduct research. Employee work can be determined through wages and benefits, job security, the work environment, and relationships with superiors and supervisors—relationships with colleagues affect work efficiency.2. In the original conceptual framework, we have a total of 7 assumptions, among which job characteristic has a direct impact on motivation factors affecting expectation and also have a direct impact on work engagement and operational, but with the help of the SEM model, we found that the second hypothesis: job characteristics have a positive impact on operational efficiency, the current value is -0.87, so it can be concluded that hypothesis 2 is not valid. So, the new model can remove assumption two and keep other assumptions.3. Regarding the development model to improve the operational efficiency of organizational employees, we only need to cancel the job characteristic that directly impacts operational efficiency. |
