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The Effects of Job Engagement and Organizational Citizenship Behaviors on the Relationship between Employees' CSR Perception and Performance in the Garment Business |
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| รหัสดีโอไอ | |
| Creator | Tidarat Pongvachirint |
| Title | The Effects of Job Engagement and Organizational Citizenship Behaviors on the Relationship between Employees' CSR Perception and Performance in the Garment Business |
| Contributor | Saengdow Prasittisuk, Kittinand Bandhumasuta, Notthamon Kannika, Rhada Wonglertkunakorn |
| Publisher | University of the Thai Chamber of Commerce |
| Publication Year | 2567 |
| Journal Title | Journal of Family Business and Management Studies |
| Journal Vol. | 16 |
| Journal No. | 1 |
| Page no. | 135-150 |
| Keyword | Employees' CSR Perception (ECP), job engagement (JE), organizational citizenship behaviors (OCBs), task performance(TP) |
| URL Website | www.fbmsjournal.com |
| Website title | fbmsjournal |
| ISSN | 2821-9643(online) |
| Abstract | The areas of organizational behaviors that have received comprehensive research attention are job engagement and organizational citizenship behaviors. The main objective of this study is to investigate whether job engagement and organizational citizenship behaviors serve as mediators for the relationship between employees' CSR perception and their task performances. Stratified random sampling was employed to obtain responses from 452 respondents who are fabric workers. The findings suggest that CSR perception positively affects task performance through two mediators: job engagement and organizational citizenship behavior toward the organization. Therefore, firms are recommended to enhance their employees' task performance by communicating their CSR activities to employees as well as fostering job engagement and organizational citizenship behavior toward the organization. This current study aims to assist entrepreneurs in conducting a more comprehensive evaluation of corporate social responsibility (CSR) investments that offers significant insights to decisionmakers on strategies that can effectively enhance task performance and cultivate loyalty, dedication, and engagement among employees inside their companies. |
