THE INFLUENCE OF CULTURAL DIFFERENCES ON HUMAN RELATION APSPECTS OF ORGANIZATIONAL CLIMATE AND JOB SATISFACTION
รหัสดีโอไอ
Creator Lukas Andreas Mueller
Title THE INFLUENCE OF CULTURAL DIFFERENCES ON HUMAN RELATION APSPECTS OF ORGANIZATIONAL CLIMATE AND JOB SATISFACTION
Contributor Panita Surachaikulwattana
Publisher University of the Thai Chamber of Commerce
Publication Year 2563
Journal Title UTCC International Journal of Business and Economics
Journal Vol. 12
Journal No. 3
Page no. 89-108
Keyword Cultural difference, Multinational companies, Subsidiaries, Organizational climate, Job satisfaction, Firm performance
URL Website http://ijbejournal.com/
Website title ijbejournal
ISSN 1906-5582 (paper)
Abstract The findings of the influence of cultural differences on multinational enterprises state controversies. An exploratory research in Thailand attempts to clarify the effects of cultural difference on subsidiaries of multinational enterprises by comparing two subsidiaries operating in Thailand. One exposed to high and one exposed to low cultural difference, defined by Hofstede's cultural dimensions "Individualism" and "Power Distance". Organizational climate dimensions, assuming to be influenced by the cultural differences among the employees of the subsidiaries, and its relationship to job satisfaction dimensions are being examined by using descriptive analysis, analysis of variance (ANOVA) and correlation analysis. This study contributes to both theoretical and practical realms. Theoretically, this study contributes to the literature of organization studies, since it has been found that cultural difference does affect organizational climate to some extent, and that there is a positive relationship between organizational climate and job satisfaction. Especially the organizational climate dimensions of "Integration" and "Welfare" correlated significantly with the mean values of job satisfaction in both subsidiaries. Moreover, the subsidiary exposed to high cultural differences showed lower perceived organizational climate dimensions and a lower perceived job satisfaction by the employees, in comparison to the subsidiary exposed to low cultural differences. Regarding practical implications, this study suggests that multinational enterprises need to be aware of these cultural influences and seek to improve their organizational climate, due to its relationship to job satisfaction and indirect influence on overall firm performance.
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