|
Preparing Future Diplomats for Cross-cultural Communication under the Impact of Digitalization, Remote Work and Closed Borders |
|---|---|
| รหัสดีโอไอ | |
| Creator | Gregor Wittke |
| Title | Preparing Future Diplomats for Cross-cultural Communication under the Impact of Digitalization, Remote Work and Closed Borders |
| Publisher | Chulalongkorn University |
| Publication Year | 2565 |
| Journal Title | Communication and Media in Asia Pacific |
| Journal Vol. | 5 |
| Journal No. | 1 |
| Page no. | 25-33 |
| Keyword | Diplomats, Cultural standards, Training concept, Low context communication |
| URL Website | https://so01.tci-thaijo.org/index.php/CMAP |
| Website title | Communication and Media in Asia Pacific |
| ISSN | 2697-4428 (Print); 2630-0621 (Online) |
| Abstract | The purpose of this paper is to develop research hypotheses based on a case description. This describes the experience with a scientifically-based training for groups of future diplomats in cross-cultural communication online during the pandemic 2020/21 and uses “lessons learned” to also develop a concept for improved training considering more distant-communication online between different cultures. The results of this case analysis show that the cultural dimension “high context vs low context communication,” as used in the work of Schroll-Machl, Hofstede or Mayer, play an important role in training Germans in cross-cultural communication. A strengthened training focus on “self-reflection” with the goal to define and reflect advantages and disadvantages of the personal (German) cultural imprint and its possible effect on others can make up for the lack of high-context communication in online settings. As a conclusion, the objective “Differences between online-communication and face-to-face communication and its implications for intercultural exchange” is added to the training concept. This paper suggests hypotheses for future research such as “Cross-cultural online communication requires more 'low-context’ communication than face to face communication,” “Online communication eliminates context that is required for “low-context” communication styles.” And “Online intercultural trainings need new methods to teach low context communication, like virtual reality.” |
