In the Eyes of Consumers: Perceptions and Attitudes towards Louis Vuitton and Their Brand Ambassadors
รหัสดีโอไอ
Creator Victor Mechai Siharath
Title In the Eyes of Consumers: Perceptions and Attitudes towards Louis Vuitton and Their Brand Ambassadors
Contributor Papaporn Chaihanchanchai
Publisher Chulalongkorn University
Publication Year 2565
Journal Title Communication and Media in Asia Pacific
Journal Vol. 5
Journal No. 1
Page no. 14-24
Keyword Source characteristics, Luxury value perception, VisCAP model, Brand ambassador, Louis Vuitton
URL Website https://so01.tci-thaijo.org/index.php/CMAP
Website title Communication and Media in Asia Pacific
ISSN 2697-4428 (Print); 2630-0621 (Online)
Abstract This study was qualitative in nature aiming to gain more understanding on consumers’ perceptions towards Louis Vuitton and their attitudes toward Louis Vuitton’s brand ambassador, BTS, a K-Pop boy band. A purposive sampling technique was used to collect data from eight participants through an online focus group discussion. All participants were consumers of Louis Vuitton, aged between 22-28 years old. The luxury value perception framework by Weidmann, Hennigs, and Siebels (2007) was used to explore consumers’ attitudes towards Louis Vuitton and the VisCAP model by Percy and Rossiter (1980) was used to evaluate the source characteristics of BTS as Louis Vuitton’s brand ambassador. The findings showed that the participants perceived Louis Vuitton to be a brand of good quality and functionality, however, a brand for older consumers. BTS were also evaluated BTS to have limited visibility and not credible as Louis Vuitton’s brand ambassador. This study has raised important questions about the congruency between a brand and its ambassador, especially for luxury brands.
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