Impacting Factors of Postgraduates' Behavioral Intention and Satisfaction in Using Online Learning in Chengdu University
รหัสดีโอไอ
Creator Wencai Lan
Title Impacting Factors of Postgraduates' Behavioral Intention and Satisfaction in Using Online Learning in Chengdu University
Contributor Chaochu Xiang, Ming Yang
Publisher Assumption University Press
Publication Year 2565
Journal Title AU-GSB e-Journal
Journal Vol. 15
Journal No. 2
Page no. 70-79
Keyword Postgraduate, Online Learning, Behavioral Intention, Satisfaction, Technology Adoption Model
URL Website http://www.assumptionjournal.au.edu/index.php/AU-GSB/article/view/6383
Website title AU-GSB e-Journal
ISSN 1906-3296
Abstract Purpose: The study aims to investigate impacting factors of behavioral intention and satisfaction of postgraduate students in using online learning based on Technology Acceptance Model (TAM); the Unified Theory of Acceptance and Use of Technology (UTAUT); and the Information Systems Success (ISS). Research design; data and methodology: A quantitative method was applied to distribute questionnaire to 500 students of Chengdu University of China. Judgmental sampling; stratified random sampling; and convenience sampling were used as sampling techniques. Prior to data collection; index of item objective congruence (IOC) was ensured for all items at above 0.6. Cronbach's Alpha coefficient values as a pilot test were accepted at above 0.7. For the data analysis; confirmatory factor analysis (CFA) and structural equation model (SEM) were employed. Results: Behavioral Intention had the strongest significant effect on satisfaction; followed by social Influence; perceived ease of use; effort expectancy; perceived usefulness on behavioral intention. Additionally; perceived ease of use significantly affected on perceived usefulness. In opposite; the relationship between self-efficacy and behavioral intention was not supported. Conclusions: Academic researchers and school leaders would adapt the important factors impacting behavioral intention and satisfaction in the selection of online learning system to meet student's needs and their learning objectives.
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