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An Organization Development Intervention to Enhance the Learning Organization: A Case Study of Student Affairs, Assumption University of Thailand |
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| รหัสดีโอไอ | |
| Creator | Tana Kaipunlert |
| Title | An Organization Development Intervention to Enhance the Learning Organization: A Case Study of Student Affairs, Assumption University of Thailand |
| Publisher | Assumption University |
| Publication Year | 2564 |
| Journal Title | ABAC ODI JOURNAL VISION. ACTION. OUTCOME |
| Journal Vol. | 8 |
| Journal No. | 1 |
| Page no. | 104-122 |
| Keyword | learning organization, organizational development, organizational development intervention, student affairs |
| URL Website | http://www.assumptionjournal.au.edu/index.php/odijournal |
| Website title | ABAC ODI JOURNAL VISION.ACTION.OUTCOME |
| ISSN | 2408-2058 Online ISSN 2351-0617 Print ISSN |
| Abstract | Higher education is evolving rapidly in todays environment of global connectivity, technological advances, and student diversity. The education industry must respond to these changes to remain viable. As a key division in the university, Student Affairs plays a vital role in helping universities respond to changes by ensuring that students needs are addressed effectively. To accomplish this, Student Affairs must continuously be able to improve by becoming skilled at creating, acquiring , and transferring knowledge, in short, it must become a learning organization. The purpose of this study is to enhance the Student Affairs Division of Assumption University to become a learning organization by using organizational development methods including diagnostic procedures, organizational interventions, and training programs. Qualitative and quantitative methods were utilized for this study. Data was collected through interviews and questionnaires. Pre-ODI analysis revealed that members of Student Affairs, although cognizant of the importance of some aspects of the learning organization, were not consistent in their behavior and actions. OD interventions were employed to increase both knowledge and behavior regarding learning organization culture. They included team building, coaching, Appreciative Inquiry and SOAR workshops. Post-ODI analysis of the experimental and control groups using a paired samples t-test, supported by a calculation of Cohens effect size, revealed a significant difference in the total gain scores for Pre-ODI and Post-ODI results. The interventions were found to have an effective result in enhancing the learning organization culture in the Student Affairs Division of Assumption University. |
