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Strategies for enhancing true loyalty of airline passengers and employees through customer-oriented service employees: a study of the low-cost airline business in Thailand |
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รหัสดีโอไอ | |
Title | Strategies for enhancing true loyalty of airline passengers and employees through customer-oriented service employees: a study of the low-cost airline business in Thailand |
Creator | Ekkarat Suwannakul |
Contributor | Rugphong Vongsaruj |
Publisher | National Institute of Development Administration |
Publication Year | 2561 |
Keyword | e-Thesis, Low-cost airlines, Price competition, Customer loyalty -- Thailand, Employee loyalty -- Thailand |