Effect of Training and Development and Organizational Citizenship Behavior on Employee Performance: Case Study Beijing Anti Technology Co., Ltd.
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Creator Yuxin GAO
Title Effect of Training and Development and Organizational Citizenship Behavior on Employee Performance: Case Study Beijing Anti Technology Co., Ltd.
Contributor Worasak THONGSIRI
Publisher Faculty of Management Science Nakhon Pathom Rajabhat University.
Publication Year 2568
Journal Title Journal of Management Science Nakhon Pathom Rajabhat University
Journal Vol. 12
Journal No. 1
Page no. 184-198
Keyword training and development, organizational citizenship behavior, employee performance
URL Website https://so03.tci-thaijo.org/index.php/JMSNPRU/issue/view/18024
Website title https://so03.tci-thaijo.org/index.php/JMSNPRU/index
ISSN 2392-5817
Abstract This research aimed to investigate the impact of training and development, as well as organizational citizenship behavior (OCB), on employee performance at Beijing Anti Technology Co., Ltd. The population consisted of 306 employees of Beijing Anti Technology Co., Ltd., with a sample of 240 participants selected using multi-stage sampling. The research instrument was a structured questionnaire developed from relevant theories. Data were analyzed using both descriptive and inferential statistics, with hypothesis testing conducted through Partial Least Squares Structural Equation Modeling (PLS-SEM) at a .05 significance level. The results revealed that both training and development and OCB had statistically significant effects on employee performance at the .000 level. The model demonstrated a predictive power of 31.6%, with OCB exerting a greater influence on performance than training and development. These findings suggest that fostering citizenship behaviors and offering effective training strategies are essential for enhancing employee productivity and organizational outcomes.
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