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Relationship between job satisfaction, organizational commitment and demographic factors in private banking sector in Bangkok |
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| รหัสดีโอไอ | |
| Creator | Manish Suri |
| Title | Relationship between job satisfaction, organizational commitment and demographic factors in private banking sector in Bangkok |
| Contributor | Pawinee Petchsawang |
| Publisher | University of the Thai Chamber of Commerce |
| Publication Year | 2561 |
| Journal Title | UTCC International Journal of Business and Economics |
| Journal Vol. | 10 |
| Journal No. | 2 |
| Page no. | 167-190 |
| Keyword | Job satisfaction, Organizational commitment, Employee turnover, Banking sector, Organizational behavio |
| URL Website | http://ijbejournal.com/ |
| Website title | ijbejournal |
| ISSN | 1906-5582 (paper) |
| Abstract | This study investigates the relationship between job satisfaction and organizational commitment in Bangkok private banking sector where the employee turnover rate in Thailand was highest in 2012 (12.5%) and 2013 (12.8%) compared to the last four years (Towers Watson Survey; 2014 reports). Study aims to measure the job satisfaction and organizational commitment levels in private banking sector and analyses the various effects of demographics characteristics on these work related attitudes job satisfaction and organizational commitment. The results from a survey of 401 banking employees revealed that the age, designation (profiles), experience (years of service) has a significant effect on Job satisfaction and Organizational commitment measures and ensures the existence of positive correlation between job satisfaction and organizational commitment in Private banking sector in Bangkok. Moreover, this study also helps foreground individual items that could help banking organizations to strengthened relationship with their work force and also can help in minimizing high employee turnover rate issues in banking industry. |
