Assessing the Key Drivers of Sophomores' Satisfaction and Learning Outcome in Shandong, China
รหัสดีโอไอ
Creator Jindi Wang
Title Assessing the Key Drivers of Sophomores' Satisfaction and Learning Outcome in Shandong, China
Publisher Assumption University Press
Publication Year 2568
Journal Title The Scholar: Human Sciences
Journal Vol. 17
Journal No. 2
Page no. 01 - 09
Keyword Online Education, Student Satisfaction, COVID-19, Sophomore Students
URL Website https://assumptionjournal.au.edu/index.php/Scholar/article/view/7940
Website title https://assumptionjournal.au.edu/index.php/Scholar
ISSN 2586-9388
Abstract Purpose: The study aims to explore the factors impacting student satisfaction and learning outcome, specifically among sophomore students at public colleges in Shandong, China, during the COVID-19 outbreak. The research intends to identify challenges and propose recommendations to enhance this student cohort's online learning experience. Research Design, Data, and Methodology: A quantitative research design is employed, incorporating surveys to gather data among 500 sophomore students in public colleges in Shandong. Item-objective congruence (IOC) index and a pilot test with 30 responses were conducted. Confirmatory Factor Analysis (CFA) and the Structural Equation Model (SEM) were applied to scrutinize the effect of variables. Results: Technological, instructional, and faculty factors influence online education quality. Student satisfaction links to virtual engagement, adaptability, and responsiveness, emphasizing the need for adaptive pedagogy and enhanced support amid COVID-19. Nevertheless, empathy has no significant impact on student satisfaction towards online courses. Conclusions: In conclusion, this study underscores the importance of addressing the identified factors to optimize online teaching quality and student satisfaction, especially for sophomore students during the ongoing COVID-19 pandemic. The findings provide actionable insights for educational institutions seeking to navigate the challenges posed by the current circumstances.
graduate school of business and advanced technology management

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