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The Wired Workplace: Analyzing IoT's Role in Shaping the Future of Human Resource Management |
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รหัสดีโอไอ | |
Creator | Polwasit Lhakard |
Title | The Wired Workplace: Analyzing IoT's Role in Shaping the Future of Human Resource Management |
Publisher | Phetchaburi Rajabhat University |
Publication Year | 2568 |
Journal Title | Interdisciplinary Research Review (IRR) |
Journal Vol. | 20 |
Journal No. | 2 |
Page no. | 11-22 |
Keyword | Internet of Things (IoT), Human Resource Management, Digital Transformation, Workforce Analytics, Smart HR |
URL Website | https://ph02.tci-thaijo.org/index.php/jtir |
Website title | Interdisciplinary Research Review (IRR) |
ISSN | 2697-536X |
Abstract | This systematic review examines the transformative impact of Internet of Things (IoT) technologies on Human Resource Management (HRM), addressing the critical research gap in holistic IoT implementation frameworks across HR functions. Motivated by the significant increase in HR-business strategy alignment reported in IoT-enabled organizations, this study synthesizes findings from 150 research articles to develop comprehensive implementation guidelines. The research reveals that organizations implementing IoT-based workplace monitoring achieved substantial cost reduction in facility management and improvement in workspace productivity, significantly exceeding industry benchmarks. The proposed taxonomic framework--categorizing IoT applications across HR functions, application domains, technology types, and adoption levels--enabled the identification of previously unrecognized patterns, revealing that organizations employing all five components of our integration framework reported higher satisfaction with their IoT initiatives compared to those with partial implementation. Organizations leveraging IoT for workforce analytics demonstrated improved accuracy in turnover predictions and faster identification of skill gaps than traditional methods. This review underscores the importance of a balanced approach to IoT adoption that maintains the human element in HR while establishing clear ethical guidelines for data governance, offering evidence-based insights for practitioners navigating the evolving landscape of digital HR transformation. |