Determinants of Satisfaction and Intention to Use Online Learning in Higher Education Among Undergraduate Students in Public Universities in Guangdong, China
รหัสดีโอไอ
Creator Chong Han
Title Determinants of Satisfaction and Intention to Use Online Learning in Higher Education Among Undergraduate Students in Public Universities in Guangdong, China
Publisher Assumption University Press
Publication Year 2568
Journal Title AU-GSB e-Journal
Journal Vol. 18
Journal No. 2
Page no. 205-214
Keyword Learning Material, Infrastructure Facilities, Academic Staff, Student Satisfaction, Intention to Use
URL Website https://assumptionjournal.au.edu/index.php/AU-GSB/article/view/8017
Website title https://assumptionjournal.au.edu/index.php/AU-GSB
ISSN 1906-3296
Abstract Purpose: This study explores student satisfaction and willingness to participate in online higher education across three universities in Guangdong Province. The conceptual framework incorporates variables such as learning materials, infrastructure, academic staff, degree programs, perceived usefulness, student satisfaction, and intention to use. Research design, data, and methodology: Quantitative methods were employed, with 450 undergraduates from three universities in Guangdong Province participating in the survey. Non-probability sampling techniques were utilized, including judgment sampling for selecting undergraduates from the universities, quota sampling for defining the sample scope, and convenience sampling for collecting online distribution surveys. Structural equation modeling (SEM) and confirmatory factor analysis (CFA) were employed for data analysis, encompassing model fitting and assessing the reliability and validity of structures. Results: Learning material, academic staff, infrastructure facilities and perceived usefulness significantly impact student satisfaction. Perceived usefulness and student satisfaction have a significant impact on student intention to use. Nevertheless, degree program has no significant impact on student satisfaction. Conclusions: As a result, it is recommended that the universities in Guangdong focus on enhancing the professionalism of academic staff, learning materials, infrastructure, and perceived usefulness to enhance student satisfaction with online learning and their willingness to utilize it.
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