| 520 สาระสังเขป |
The objectives of this research were 1) to study the level of opinions on the working environment of employees, 2) to study the level of burnout, and 3) to study the influence of the working environment on burnout of employees. The sample of this research consisted of 400 Gen-X, Gen-Y, and Gen-Z. The questionnaire was used as a data collection tool. The statistics used were frequency distribution, percentage, mean, and standard deviation. To analyze personal data for the level of opinions about the working environment and burnout level, the researcher used one-way analysis of variance, multiple regression as well as Pearson's correlation coefficient statistics. The results of found that 1) People from different age ranges had significantly different levels of opinion, statistically. Gen-X had opinions on workload, career advancement, wages, and working from home policy than those from Gen-Y, Gen-Z. As for organization relationships, Gen-X had higher levels of opinions than those from Gen-Y, Gen-Z and GenZ had less opinions than Gen-X, Gen-Y. 2) People from different age ranges had significantly different, statistically. Gen-X had the level of burnout in terms of emotional exhaustion and feeling of being unsuccessful than those from Gen-Y, Gen-Z. As for the depersonalization in others, Gen-X, Gen-Z had higher levels of burnout than Gen-Y. 3) For working environment in terms of workload, relationship in the organization, career advancement and working from home policy they were found to have no relationship with burnout, the salary it was found to have a positive relationship with of burnout. |