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<xml><bibliography><APA>Panadda Wongdermdee และผู้แต่งคนอื่นๆ. (2010) Customer communication improvement by social customer relationship management through facebook. Silpakorn University:ม.ป.ท.</APA><Chicago>Panadda Wongdermdee และผู้แต่งคนอื่นๆ. 2010. Customer communication improvement by social customer relationship management through facebook. ม.ป.ท.:Silpakorn University;</Chicago><MLA>Panadda Wongdermdee และผู้แต่งคนอื่นๆ.  Customer communication improvement by social customer relationship management through facebook.  ม.ป.ท.:Silpakorn University, 2010. Print.</MLA></bibliography></xml>
